ZenSales can automatically import your customer data and orders by using email forwarding for your invoice and payment emails. Set up is quick and easy and only takes a few minutes.
You can manually enter an order via the “New Order” button on the Orders Dashboard. You can also manually import multiple orders by uploading a CSV file.
When your account set up is complete your customer data is automatically imported with your order data and stored on the Customer Dashboard. Here, you can easily view detailed information on each of your customers including their name, email, mailing address, phone, birth date, order history, reward balance, and total amount spent.
With ZenSales you can quickly and easily edit your orders to combine orders and save money on shipping costs. When you consolidate orders into a single order you can save time from packing, shipping, tracking, and managing multiple orders.
Sometimes a buyer may change her mind, or you may have other circumstances that require you to cancel an order. If you need to cancel an order you can quickly and easily do so on the Orders Dashboard simply by selecting “Cancel order”.
ZenSales can support multiple brands and payment method integrations. Most combinations can be supported but there are a few that are not. For complete details contact the ZenSales Customer Support team by clicking on the chat icon.